Forms and agreements / Terms of use

Terms of use

Interactive Advisors provides the website (the "Site") for informational purposes only. Your access to the Site is subject to the terms, conditions and disclaimers appearing on the Site (the "Terms of use"), and all applicable laws. Before using this Site, you should read the Terms of use carefully, as well as our Cookie Policy and Privacy Policy available on the Forms and agreements page. By accessing, browsing and/or using the Site, you accept, without limitation or qualification, the Terms of use.

Minimum age: You must be 18 years of age or older to use the Site. It is not intended for those under the age of 18. You represent and warrant that you are 18 years of age or older and are fully able and competent to enter into, and abide by, the contract created by the Terms of use.

Terms of use cover all users: By using the Site, you agree to be bound by the Terms of use, whether you are a "Visitor" (which means that you simply browse the Site) or you are a "Registered User" (which means that you have registered with Interactive Advisors as a client, portfolio manager or wealth manager). Each time you use the Site, the current version of the Terms of use will apply. Please review carefully all of the Site′s Terms of use before agreeing to them.

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When you register, you agree and understand that you are responsible for maintaining the confidentiality of your password which, together with your Login ID, allows you to access certain portions of the Site. That Login ID and password, together with your e-mail address and any telephone number or other personally identifiable information you provide, constitute your "Registration Information." Any changes to your Registration Information should be made promptly. By providing us with your e-mail address, you agree to receive all required notices electronically, to that e-mail address. It is your responsibility to update or change that address, as appropriate. Notices will be provided by e-mail or through a link to the appropriate page on the Site, accessible through any standard, commercially available internet browser. If you become aware of any unauthorized use of your Registration Information, you agree to notify Interactive Advisors immediately by emailing or calling 1-866-825-3005.


When using the Site, you must comply with all applicable laws, including without limitation, the rules and regulations of the U.S. Securities and Exchange Commission, any applicable foreign or domestic regulatory body, national or other securities exchanges, including rules against making false or misleading statements to manipulate the price of a security. With regard to any Site content owned or controlled by Interactive Advisors, you will not, and will not permit anyone else to:

  • store, copy, modify, distribute, or resell any of the information or compile or collect any information as part of a database or other work;
  • use any automated tool (e.g., robots, spiders) to use the Site or store, copy, modify, distribute, or resell any information;
  • rent, lease, or sub-license your access to the Site to another person;
  • use the Site or information for any purpose except for your own personal use;
  • circumvent or disable any digital rights management, usage rules, or other security features of the Site;
  • use the Site in a manner that threatens its integrity, performance, or availability; or
  • remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Site or information.

Site for information only

You may view the information posted on the Site for informational purposes only. The information contained in the Site is subject to change without notice.

The information posted on the Site:

  1. is not, and should not be deemed, an offer to sell, or a solicitation of an offer to buy, any securities or any other investments in any jurisdiction;
  2. should not be used by others in connection with any sale, offer for sale or solicitation of an offer to buy securities or any other investments, and
  3. is not a recommendation or opinion for you to participate in any transaction.

Certain investments give rise to substantial risk and are not suitable for all investors. Any decisions you make to invest in any security or other instrument discussed on this Site will be based solely on your own evaluation of your financial circumstances, investment objectives, risk tolerance, liquidity needs and any other factors that you deem relevant. At its sole discretion Interactive Advisors may discontinue or change any product or service described on this Site at any time. Nothing on this Site is intended to be, and you should not consider anything on this Site to be, investment, accounting tax or legal advice. You should consult an attorney or tax professional regarding your specific legal or tax situation. Interactive Advisors only provides investment advice for those Registered Users ("Clients") who have separately agreed a specific Investment Management Agreement with Interactive Advisors (the "Client Agreement") that governs the specific terms and conditions of such investment advice.

Limitations of information provided

The information available on the Site may not be timely, accurate or complete and should not be relied upon for making any decisions. Prices used to value individual positions, which are also used to calculate overall account valuation, are updated daily and not intra-day. Certain securities transactions, such as corporate actions, are updated when received and may be updated less frequently than daily. Client account information available on this Site is not the official record of your underlying brokerage account positions. The Site will contain opinions concerning companies, products/services, securities, portfolios of securities, transactions and investment strategies. However, they are solely the opinions of their author to the extent they are provided by third parties. We reserve the right to delete such content in our sole and absolute discretion, and our review of any such information is limited to regulatory purposes before or after it is posted. We do not guarantee that we will do so in response to a request for such review or otherwise. We do request, however, that if you believe that any information posted on the Site contains misappropriated content, or is otherwise in violation of any law, rule or regulation, that you notify Customer Service. Any performance information presented on the Site is historical and is not indicative of future results. Performance results for any particular investment or user will vary, potentially materially so, based on timing of investments and other factors. Not all of the products or services described on the Site are available to all users nor in all areas of the United States and/or you may not be eligible for them. We reserve the right to determine eligibility. Your use of the hyperlinks on Site to other websites is at your own risk. We are not responsible for third party sites hyperlinked from the Site, nor do we make any endorsements or warranties, express or implied, with respect to the content of third party websites or the products or services offered on any third party websites, including but not limited to accuracy, completeness, reliability, suitability, non-infringement, merchantability or fitness for a particular purpose. We do not warrant or represent that any third party website or the content thereon, is devoid of viruses or other contamination. We do not guarantee the authenticity of documents available on the Internet. We reserve the right to terminate any link at any time.

No Interactive Advisors warranties

The site and the information contained on the site or accessed through the site are provided "as-is" and "as available," and all warranties, express or implied, are disclaimed, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Interactive Advisors and participants assume no obligation, and disclaims any duty, to update the information. Interactive Advisors makes no warranties regarding the timeliness, accuracy, completeness, reliability, suitability or adequacy of the information, services, software, text, graphics or links contained on the site. Interactive Advisors does not warrant that the site will operate error free, that the site will calculate mathematical and/or financial calculations correctly, that the site will operate free of "black out" periods, or that the site and its servers are free of computer viruses and other harmful items. the entire risk arising out of the use or performance of the site remains with you.

Limitation of Interactive Advisors liability

To the maximum extent permitted by applicable law, in no event shall Interactive Advisors, its affiliates, or their respective officers, directors, shareholders, employees and agents be liable for any damages incurred by you as a result of your use of the site or the information. Without limitation, they shall not be liable for any lost profits, lost savings or any consequential, incidental, direct, indirect, special, punitive or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, costs associated with recreating lost data, the cost of any substitute program or other pecuniary loss) arising out of this agreement or the use of or inability to use the site or the information, whether resulting from impaired or lost data, or any other cause, even if Interactive Advisors has been advised of the possibility of such damages. The information available or obtained through the site may be subject to additional disclaimers and limitations contained therein.

Participant conduct

You understand that all information, whether publicly posted or privately transmitted, is the sole responsibility of the participant from whom such information originated. This means that you, and not us, are entirely responsible for all information that you upload, post, email, transmit or otherwise make available to us, the Site or other participants. You agree to not use the Site to:

  1. upload, post, email, transmit or otherwise make available any information that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  2. impersonate any person or entity, including, but not limited to, a Site official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  3. forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted by you;
  4. upload, post, email, transmit or otherwise make available any information that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  5. upload, post, email, transmit or otherwise make available any information that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  6. upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; and/or
  7. intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, NYSE Amex,or the Nasdaq, and any regulations having the force of law.

You acknowledge the following:

  1. we do not pre-screen or review participant-submitted information (except for Portfolio Manager- submitted or other third-party content for regulatory purposes where applicable), but that we and our designees shall have the right (but not the obligation) in our and their sole discretion to pre-screen, refuse, move or remove any such information,
  2. we may monitor and record activity on the Site for any reason or for no reason,
  3. we may investigate any complaint or reported violation of our policies, and
  4. we may report any activity that we suspect may violate any law or regulation to regulators, law enforcement officials or other persons or entities that we deem appropriate.

Your indemnification of Interactive Advisors

You agree to indemnify, defend and hold us harmless from and against any and all claims, actions, liabilities, losses, costs, damages or suits (including, but not limited to, attorneys' fees) caused by or arising from your improper use of the Site, information provided to us by you, your violation of any Terms of use, or your or any user of your account's infringement of any intellectual property or other rights of any person or entity.

Content and Trading Activity Submissions

You may choose to submit content to us. By doing so, you are licensing to Interactive Advisors and its affiliates any information, data, materials or other content you provide through or to the Site. By submitting content, you agree that you are the owner of such content, have the right to submit such content, and that, without any particular time limit, and without the payment of any fees Interactive Advisors may use, modify, display, distribute and create new material using such content. We shall have no duty of confidentiality regarding information submitted to Interactive Advisors by you for posting on the Site. We shall act as provided in our Privacy Policy, or as otherwise required by law, with respect to the disclosure of Registration Information (e.g., name, address, email) submitted to us by other means. If you would like to protect any information submitted by you, please submit it to us under the bolded statement that the following information is personal and confidential and DO NOT submit it to us as all or part of a web posting. We expressly disclaim any and all responsibility for reviewing and/or evaluating any and all information submitted to us as part of a web posting, and participants acknowledge and agree that such information may be posted to the Site by us at any time after submission. You may choose to provide us with information we will use to verify your trading activity (the “Verification Information”), and/or to retrieve your account activity (historical track records). Such Verification Information may include: broker trade confirmations and statements or access information to retrieve your trading records with your Broker in order for us to verify some of your submissions. This Verification Information allows us to provide the Service you have requested. You agree that such Verification Information and use of the Site is subject to the following terms:

Provide accurate information.

You, the end user, agree to provide true, accurate, current and complete information about yourself and your accounts maintained at other web sites and you agree to not misrepresent your identity or your Verification Information. You agree to keep your Verification Information up to date and accurate.

Proprietary rights.

You are permitted to use content delivered to you through the service only on the service. You may not copy, reproduce, distribute, or create derivative works from this content. Further, you agree not to reverse engineer or reverse compile any of the service technology, including but not limited to, any Java applets associated with the service.

Content you provide.

You are licensing to Interactive Advisors and its service providers, any information, data, materials or other content (collectively, Content) you provide through or to the service. Interactive Advisors may use, modify, display, distribute and create new material using such Content to provide the service to you. By submitting Content, you automatically agree, or promise that the owner of such Content has expressly agreed that, without any particular time limit, and without the payment of any fees, Interactive Advisors may use the Content for the purposes set out above. The laws of certain countries and states do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Third party accounts.

By using the service, you authorize Interactive Advisors to access third party websites designated by you, on your behalf to retrieve information requested by you, and to register for accounts requested by you. For all purposes stated here, you grant Interactive Advisors a limited power of attorney, and you hereby appoint Interactive Advisors as your true and lawful attorney-in-fact and agent, with full power of substitution and re-substitution, for you and in your name, place and stead, in any and all capacities, to access third party websites, servers or documents, retrieve information, and use your information, all as described above, with the full power and authority to do and perform each and every act and thing requisite and necessary to be done in connection with such activities, as fully to all intents and purposes as you might or could do in person. You acknowledge and agree that when Interactive Advisors accesses and retrieves information from third party websites, Interactive Advisors is acting as your agent, and not the agent or on behalf of the third party. You agree that third party account providers shall be entitled to rely on the foregoing authorization, agency and power of attorney granted by you. You understand and agree that the service is not endorsed or sponsored by any third party account providers accessible through the service.

Disclaimer of warranties.

You expressly understand and agree that: your use of the service and all information, products and other content (including that of third parties) included in or accessible from the service is at your sole risk. The service is provided on an "as is" and "as available" basis. Interactive Advisors expressly disclaims all warranties of any kind as to the service and all information, products and other content (including that of third parties) included in or accessible from the service, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Interactive Advisors makes no warranty that

  1. the service will meet your requirements,
  2. the service will be uninterrupted, timely, secure, or error-free,
  3. the results that may be obtained from the use of the service will be accurate or reliable,
  4. the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or
  5. any errors in the technology will be corrected.

Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from interactive advisors through or from the service will create any warranty not expressly stated in these terms.

Limitation of liability.

You agree that neither Interactive Advisors nor any of its affiliates, account providers or any of their affiliates will be liable for any harms, which lawyers and courts often call direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, even if Interactive Advisors has been advised of the possibility of such damages, resulting from:

  1. the use or the inability to use the service;
  2. the cost of getting substitute goods and services,
  3. any products, data, information or services purchased or obtained or messages received or transactions entered into, through or from the service;
  4. unauthorized access to or alteration of your transmissions or data;
  5. statements or conduct of anyone on the service;
  6. the use, inability to use, unauthorized use, performance or non-performance of any third party account provider website, even if the provider has been advised previously of the possibility of such damages; or
  7. any other matter relating to the service.


You agree to protect and fully compensate Interactive Advisors and its affiliates from any and all third party claims, liability, damages, expenses and costs (including, but not limited to, reasonable attorney’s fees) caused by or arising from your use of the Service, your violation of these terms or your infringement, or infringement by any other user of your account, of any intellectual property or other right of anyone.

Protection and verification of personal financial information

Use of the Site may involve electronic transmission of personal financial information (the “Account Information”), and the use of the Site is your consent to the transmission of such Account Information. By accessing the Site your consent becomes effective and remains in effect at all times while the Site is in use by you. Please refer to Interactive Advisors' Privacy Policy for additional information regarding your privacy. You are responsible for reviewing all account statements which you receive in order to verify the accuracy of the Interactive Advisors Account Information provided to you in the statement and the transaction(s) entered into through the Site. Interactive Advisors recommends that you verify the accuracy of any monthly, quarterly and annual statements you receive immediately upon receiving them. Furthermore, you are also responsible for promptly notifying Interactive Advisors of any errors or inaccuracies relating to information contained in or omitted from your account statement, including errors or inaccuracies arising from the transaction(s) requested or conducted through the Site. Any and all transactions are subject to all of the requirements, restrictions and fees set forth in these Terms of use and the Client Agreement and any other agreements, if any exist.

Choice of law; jurisdiction, unenforceability

Your access to and use of the Site, and these terms, are governed by and will be construed in accordance with the laws of the Commonwealth of Massachusetts, U.S.A., without giving effect to any law or rule that would cause the laws of any jurisdiction other than the Commonwealth of Massachusetts to be applied. Any action arising out of these Terms or the Site shall be litigated in, and only in, federal courts located in Boston, Massachusetts or state courts located in Suffolk County, Massachusetts, and you agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you. YOU AND WE HEREBY WAIVE THE RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE. In the event that any provision of these terms is held unenforceable, the validity or enforceability of the remaining provisions will not be affected, and the unenforceable provision will be replaced with an enforceable provision that comes closest to the intention underlying the unenforceable provision. Other agreements may apply to specific products and services offered through the Site. The terms of the Client Agreement and any other agreements applicable to a specific product or service supersede these terms. We may change these terms at any time without notice, and any such change will be effective immediately. Section headings are for convenience only.

Information for foreign investors

This website and the information contained here are intended for customers and prospective customers who are residents of the United States only. We also accept residents of Switzerland and India as clients, without active solicitation, subject to local regulatory restrictions. Nothing on this website shall be considered a solicitation to buy or an offer to sell a security, or any other product or service, or an advertisement to any person in any jurisdiction where such solicitation, offer, purchase, sale or advertisement would be unlawful. This website has been published in the United States exclusively in English and is intended to provide information in compliance with applicable United States laws and regulations.


Interactive Advisors reserves the right to, and may, terminate or temporarily suspend your access to all or any part of the Site, without notice, for conduct that Interactive Advisors believes violates these Terms of use or any of its policies or guidelines, or for any other reason in its sole discretion.

Trademarks; proprietary rights

The Site and the Information contain copyrighted material, trademarks and other proprietary information, including text, graphics and software. Interactive Advisors is the owner of the copyright in the Site, as well as the copyright in any Information original to Interactive Advisors. Each participant, or other third party provider of information, owns the copyright in the information original to it. Except as permitted under copyright law, you shall not copy, redistribute, publish or commercially exploit the Site, any portion of the Site or any of the information without the express written consent of the respective owner(s) thereof. Interactive Advisors' trademarks (including any service marks) and logos are the property of Interactive Advisors. All other trademarks appearing on the Site are the property of their respective owners. Nothing contained on the Site should be construed as granting by implication, or otherwise, any license or right to use the trademarks or logos appearing on the Site without the express written consent of the owner.


These Terms of use are applicable only to the Site and the use thereof in the manner set forth here. Other Interactive Advisors, and its affiliates, websites, products and services may be governed by distinct terms and conditions services as indicated there or pursuant to the documentation found there.